Privacy policy

Last updated: November 7, 2025

SAUPE operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). SAUPE is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or de-identified. We may collect or process the following categories:

Contact details including your name, address, billing address, shipping address, phone number, and email address.
Financial information including credit card, debit card, and financial account numbers, payment details, transaction history, and payment confirmations.
Account information including your username, password, security questions, preferences, and settings.
Transaction information including items viewed, added to cart/wishlist, purchased, returned, exchanged, or cancelled.
Communications with us including customer support inquiries.
Device information including device, browser, network, IP address, and unique identifiers.
Usage information including interaction with Services and navigation.

Personal Information Sources

Directly from you, when you create an account, use Services, or communicate with us.
Automatically through Services and devices, including cookies and similar technologies.
From service providers engaged by us to provide technology or process information on our behalf.
From partners or third parties.

How We Use Your Personal Information

To provide, tailor, and improve the Services, process payments, fulfill orders, manage accounts, and facilitate returns/exchanges.
For marketing and advertising purposes including email, text, and online ads.
For security, fraud prevention, and account authentication.
To communicate and provide customer support.
To comply with legal obligations.

How We Disclose Personal Information

With Shopify, vendors, and third-party service providers performing services on our behalf.
With business and marketing partners for advertising and marketing services.
When directed or consented by you.
Within our corporate group or affiliates.
In connection with business transactions like mergers or bankruptcy.

Relationship with Shopify

The Services are hosted by Shopify. Information you submit may be shared with Shopify and third parties outside your country of residence to provide and improve the Services. Shopify may use enhanced features incorporating data from your interactions with our Store and other merchants. For more information, see Shopify Consumer Privacy Policy and Shopify Privacy Portal.

Third Party Websites and Links

Our Services may link to third-party websites. We are not responsible for their privacy or security policies.

Children's Data

We do not knowingly collect personal information from children under the age of majority. Parents/guardians may contact us to delete such information.

Security and Retention of Your Information

We implement security measures, but cannot guarantee perfect security. Retention depends on account maintenance, legal obligations, disputes, and contracts.

Your Rights and Choices

Access, deletion, correction, portability of personal information
Opt-out of sale/sharing for targeted advertising
Managing communication preferences and promotional emails
Additional rights for UK/EEA residents (restriction, withdrawal of consent)

Complaints

If you have complaints about our processing of personal information, contact us or your local data protection authority. For EEA, see here.

International Transfers

We may transfer, store, and process personal information outside your country of residence in compliance with applicable laws and recognized mechanisms.